Delete your Sunsay account

Last updated: 27 October 2026

You can delete your Sunsay account and your data whenever you want: in the app, or by writing to us if you no longer have it. It works the same way on iPhone and on Android.

In the app

1. Open Sunsay and go to the Profile.
2. At the very bottom, tap "Delete my account".
3. Confirm with "Delete everything". If you protected your account with Apple, Apple asks you to confirm it's really you.

The deletion happens right away, and it cannot be undone.

Without the app, by email

Deleted the app, or no longer have your phone? Write to us. Most Sunsay accounts have no email address and no password: to find yours, give us whatever you can from this list.

• Your first name in Sunsay.
• Your other half's first name, if it showed in the app.
• Roughly when you started using Sunsay: the month is enough.
• Your phone: iPhone or Android.
• If you protected your account with Apple, the email address used, or Apple's relay address if you chose "Hide My Email".

What happens next

• Your account and your data are deleted within 30 days at most, and we confirm it by email.
• We never delete anything at random: if what you give us isn't enough to find your account with certainty, or to check that it's really yours, we ask you for one more detail. Your account stays in place until it is identified.
• If we don't hear back from you within 30 days, the request is closed, and we tell you so.

What is deleted

Your account and your data, permanently, from our servers: first name, photos, answers, voice notes, moods, sweet notes, location, log, notification tokens and feedback. Your identifier is also removed from RevenueCat, which handles subscriptions. If you used earlier versions of Sunsay, your friends list, your Sunsay name (your @) and your voice messages are deleted too.

Your bubble with your other half closes. If you were the one paying for Sunsay+ for both of you, your other half loses access to it.

What is kept

• Content someone reported, kept for moderation.
• What your other half wrote, which belongs to them.
• Your Sunsay+ subscription, and your purchase history, with Apple or Google: deleting your account does not cancel the subscription. Cancel it in your App Store subscriptions on iPhone, or in your Google Play subscriptions on Android.

The details of what Sunsay keeps, and why, are on the Privacy page.